Otipass is honoured to announce the launch of the international Helsinki City Pass project in early summer 2023. The project is designed to make it easier to discover Finland's capital and the surrounding area thanks to a City Pass available for 3 durations: 24h, 48h and 72h.
Tourists wishing to purchase the pass can do so either via the online shop on the e-commerce site dedicated to the city pass and developed by Otipass https://citypass.fi/lang/en or via the shop integrated into the site's mobile application, also developed by Otipass.
The pass also adds the option of an m-ticket or dematerialised public transport ticket from the Finnish company HSL (Helsingin Seudun Liikenne or the Helsinki regional transport authority linking 9 municipalities attached to Helsinki). Thanks to HSL's API, Otipass has developed an interface that allows tourists not only to carry their e-ticket in the City Pass mobile application, but also to have their transport ticket for a better discovery of this beautiful destination.
Thanks to the Helsinky City Pass, tourists can visit the city's main museums free of charge, use public transport and also take Hop-on Hop-off tourist buses that drop them off at the main attractions, as well as a cruise linking several islands around Helsinki in the Baltic Sea. Here's a list of all the attractions: https://citypass.fi/list-of-services plus a host of extra discounts!
For Otipass, the experience of introducing this City Pass internationally in Finland has been rich in lessons. Customer satisfaction is proof of Otipass' ability to deliver a system completely in English, with training and support included. In Citytour, the company with which we signed the contract, we found responsive contacts such as Anna Permana, Marketing Manager, who were able to put in place the entire infrastructure and agreements with the various establishments forming part of the system. Otipass would also like to thank HSL for helping us certify our application, which includes Helsinki's public transport system.
Most establishments use the smartphone control application developed by Otipass and downloadable from the stores. All information on pass management and statistics is available in English in the back office.
The Toulouse tourist office has selected Otipass as its technical partner to launch the new version of its Tourism Pass, which has existed since 2016 and is now offered since the beginning of March in a dematerialized version in the form of a mobile application.
The Toulouse Tourism Pass is an ideal solution for visitors wishing to discover the Pink City and its many cultural sites, while benefiting from convenient access to public transport (metro, bus and streetcar). By using the mobile application, visitors can link their Pass to their smartphone, allowing them to easily use it while having access to a tourist guide of the city.
Holders of the Toulouse Tourism Pass can freely explore the sites and museums of the city center, ranging from natural history to contemporary art to ancient art. With the Toulouse Tourism Pass.
For Philippe Rousselet, President and founder of OTIPASS, "This new and prestigious reference has given us the opportunity to develop, with the Secutix company, a connector in the museums of the Pink City to further improve the user experience and facilitate the control and management of the Pass. In addition, Toulouse has joined the group of cities hosting the Rugby World Cup that are using the OTIPASS platform and we will be working together on a proposal for a multi-destination pass to accompany fans who will be able to follow their favorite team from one city to the next and visit all the tourist sites with a single pass".
For Benoit Auvray, Head of Research and Development at the Toulouse Metropole Attractiveness Agency, "the choice of Otipass is above all based on its ease of use, the competence of its teams and their responsiveness. This choice was also dictated by the desire to be able to join a network of numerous cities using the solution (in France and abroad) so as to be able to regularly exchange best practices and work collegially on future developments that meet the demands of our business and those of tourists.
The Lyon City Card is a tourist passport valid for 1, 2, 3 or 4 days to freely visit 24 museums and their temporary exhibitions, enjoy cruises on the Saône River and access many activities such as a guided tour or a Guignol show. The Lyon City Card also allows unlimited access to the entire Lyon public transport network!
For the inhabitants of Lyon and its surroundings who wish to take advantage of cultural visits throughout the year, the card is also available in a 365-day formula, regularly enhanced with new offers and events of the moment. Since its launch, the Lyon City Card has been a great success with more than 320,000 cards sold.
Otipass was selected in October 2022 by the Lyon Tourist Office following a European call for tenders. The entire Otipass team worked in partnership with the Tourist Office's employees to ensure that the existing system would be taken over and that the transition would be carried out with a minimum of disruption for end users and service providers. It is done since March 6th. The tourist office and OTIPASS will now be able to work on the dematerialized version of the Lyon City Card.
For Philippe Rousselet, President and founder of OTIPASS: "We are very proud to have been chosen by the Lyon Tourist Office as the new technical operator of its CityPass. We are thus consolidating our position as leader in Europe and demonstrating that our platform meets the expectations of the largest tourist destinations. It is now present in 8 of the 9 Rugby World Cup destinations and we will be working in partnership with our customers to offer a multi-destination Pass that will facilitate the user's journey". The Rugby World Cup will be the highlight of autumn 2023 in several cities, including Lyon, which will host five matches in September and October and will be the base camp for the New Zealand team. The Lyon City Card should allow fans from all over the world to extend their discovery of Lyon beyond the matches.
The protection of personal data is a major issue in our business and we have decided, despite the cost involved, to take this subject very seriously and to comply with the General Data Protection Regulation (GDPR).
We have appointed and trained Carine Baumont as Data Protection Officer (DPO) and she has obtained the certification "To manage the compliance of personal data processing and protection methods in VSEs/SMEs".
We have integrated into our platform the functionalities required to comply with this regulation and we undertake to comply with it in our new contracts or by amendment to old ones.