In view of the development of new means of communication, it is necessary to pay particular attention to the protection of privacy. For this reason, we are committed to maintaining the confidentiality of the personal information we collect.

We collect some or all of the following information as appropriate:

• Name
• First name
• Postal address
• Postcode
• E-mail address
• Telephone/fax number
• Credit card number

The personal information we collect is gathered through forms and through interactivity between you and our website. As described in the next section, we also use cookies and/or log files to collect information about you.

Your personal data will be collected through forms, namely :

• Website registration form
• Form for orders
• Opinion survey
• Competitions

We use the information collected in this way for the following purposes:

• Order tracking,
• Information / promotional offers,
• Statistics,
• Contact,
• Website administration (layout, organisation).

Your information is also collected through the interactivity that may occur between you and our website in the following ways:

• Statistics,
• Contact,
• Website administration (layout, organisation).

We use the information collected in this way for the following purposes:

• Forum or discussion area,
• Comments,
• Correspondence,
• Information or for promotional offers.

We collect certain information using log files and cookies. This is mainly the following information:

• IP address,
• Operating system,
• Pages accessed and requests,
• Time and day of login.

Recourse to such files enables us to :

• Improved service and personalised greetings,
• Personalised consumption profile,
• Order tracking,
• Statistics.

We are committed to providing you with a right to object and withdraw in relation to your personal data.
The right to object is the opportunity for internet users to object to the use of their personal data for certain purposes specified at the time of collection.

The right of withdrawal is the possibility for internet users to request that their personal data no longer appears on a mailing list, for example.

To exercise these rights, you can contact us:
Mail: Otipass 80 rue du château, Montboucher sur Jabron 26740.
E-mail: rgpd@otipass.com
Telephone: + 33 (0)475512940
Section of the website: www.otipass.com

The personal information we collect is kept in a secure environment. The people who work for us are required to keep your information confidential.
To ensure the security of your personal information, we use the following measures:

• Access management - authorised person,
• Access management - data subject,
• Computer backup,
• Development of a digital certificate,
• User identification/password,
• Firewalls (firewalls).

We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations that ensure the confidentiality of your transactions. However, as no mechanism provides maximum security, some risk is always present when the Internet is used to transmit personal information.

Our website contains areas intended for children. Their personal data is collected without the consent of the child's parents or representative.

In accordance with the European Data Protection Regulation 2016/679 and Law No. 78-17 of 6 January 1978, as amended, "Informatique et Liberté", you have the right to access, modify, rectify, object and delete your data, to establish policies on the whereabouts of your data when you can no longer exercise them, and to restrict processing and withdraw consent by contacting OTIPASS: dataprivacy@otipass.com.

The recipients entitled to receive personal data are the departments of OTIPASS and the partner sites. The period of retention of personal data is five years.

OTIPASS has appointed a data protection officer: dataprivacy@otipass.com.
You have the right to lodge a complaint with the CNIL, the supervisory authority in France.