Multi-service Citizen Pass

Do you want to develop a single card that provides access to all the services in your area?

Otipass offers a Citizen Multiservice Pass management platform, for the management of Citizen Passes/Multi Passes, which allow access to the various services in a territory:

• Public transport and MaaS;

  Recycling centers;

  Media libraries and libraries;

  Theaters and museums;

  Swimming pools and sports centers;

  Parking;

  Access to municipal buildings;

  Electronic wallets;

  Etc.

Otipass Pass management platforms are available at UGAP, the only general public purchasing center 100% dedicated to public purchasing.

Otipass is the leader in providing pass management devices to communities.

The OTIPASS multi-service platform is also compatible with the AMC standard and therefore compliant with the GDPR (European Regulation on the protection of personal data).
The Citizen Multi-Service Application standard describes a technical framework that will revolutionize service management in local areas. It allows multiple services to be managed with a single medium (card/mobile) while remaining compliant with the CNIL.

Explanatory video of the standard, in 1 minute flat (in French): https://www.youtube.com/watch?v=fJR6hKYHX4o

The back office of the Citizen Multiservices platform is the interface dedicated to administrators. It allows business applications to be interconnected and, based on user profiles, determines which features can be used.

• User registration and enrollment for various services.
• Verification of supporting documents.
• Creation and modification of the dedicated website and mobile application.
• Creation and management of service packages associated with the card (key information on services including prices, validity period, etc.).
• Management of Pass validity dates.

  Cancellation of Passes in the event of loss or theft.

• Interface with business software.

  Sending emails and push notifications to users.

• Register and reserve a Pass on the Citizen Portal: upload supporting documents -> "Tell us once" principle applied!

• View available offers (key information associated with the offers).

• Link your pass to a mobile app so you can use your smartphone like a Citizen Multi-Service Pass.

• View your subscription, offers subscribed to, order history, and remaining credit balance for paid services.

• Possibility to purchase tickets with a secure payment system.

• Possibility to acquire and use an EMP (Electronic Wallet) to reward eco-citizenship actions; it can be used as a loyalty card at city center merchants, a gift card, etc.

The Otipass PMS functions as an interconnection point with the various services; connections can be made in several ways:

• Via CSV or JSON files
• Using the OTIPASS Rest API, already used by many publishers (Vivaticket, Secutix, Ingénie, etc.)
• Using third-party APIs or web services

  Using Webhooks