Citizen's Multiservice Pass

OTIPASS propose une plateforme pour la gestion des accès aux  services proposés dans les collectivités territoriales... à partir d’un support unique (carte, mobile).

The main areas concerned are:

  • Transport and mobility: public transport, bicycles, car parks, etc.

  • Sports and leisure facilities: swimming pools, ice rinks, ...

  • Cultural facilities: libraries, media libraries, museums, theatres, ...

  • Retail: loyalty programmes, marketplaces, Click&Collect.

  • Tourism: tourist sites, City Pass, etc.

  • Youth services: Youth Pass, Canteen, ..

  • Physical access control: e.g. local authority staff, etc.

  • Extracurricular activities and early childhood,

  • Catering,

The multiservices pass system
The OTIPASS platform is available in the catalogue of UGAP, the leading public purchasing organisation.
the citizen pass platform available in the UGAP catalogue
The OTIPASS multiservice platform is also compatible with the AMC standard and therefore complies with the European Regulation on the Protection of Personal Data (RGPD).
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What is the A.M.C. standard?

The Application Multi-Services Citoyenne standard describes a technical framework that will revolutionise the management of services in local areas. It enables multiple services to be managed using a single medium (cards/mobiles), while complying with the CNIL.

1-minute video explaining the standard : https://www.youtube.com/watch?v=fJR6hKYHX4o

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Back-office features

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Integration with application architecture
  •  Connectors with business applications for managing identifiers in services.
User registration + associated services
  • Record user registration information.
  • Pre-checking of supporting documents (automatic document recognition optional).
  • Creation and management of service packages associated with the card (key information on services including prices, validity period, etc.).
Rights management
  • Manage Pass validity dates.
  • Blocking of Passes in the event of loss or theft.
  • Enrolment of a new service on an existing Pass (transfer of existing data - no constraints for the user).
Media management
  • Type of media.
  • Association of service identifiers.

Front Office: mobile app and website

Online pre-registration:
  • Pre-booking a Pass on the front office with registration fields and uploading of supporting documents.
  • Display of a catalogue of available offers (key information associated with the offers) :
    *Redirection to dedicated sites for full registration.
    *Redirection to dedicated sites for re-subscription.

Personalised accounts:
  • View subscription, subscribed offers, order history, remaining credit balance for paid services.
  • Possibility of purchasing tickets with secure payment system.
Loyalty:
  • Possibility of acquiring and using loyalty points (eco-citizen gestures rewarded/city centre business loyalty card, etc.).
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A new generation of control solutions for service providers

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  • Web services or direct connection to the Console
  • QR code/Barcode/NFC scanners NFC
  • Smartphones and tablets thanks to a control application
    •   ergonomic and adaptable to each service provider profile
    • ensuring operation in degraded conditions (no internet connection, no power supply).
  • Bar code + contactless identification (Bluetooth, NFC and/or MiFare), to enable access to infrastructures via non-optical readers.

Generation of virtual access codes that can be displayed on mobile phones (QR Code type). Adjustable QR Code validity periods (dynamic QR Code).

A state-of-the-art multiservice offering

  • Next-generation services platform
  • 100% web development, with powerful, modern tools based on open source technologies.
  • Architecture orientée vers les services.
  • Service-oriented architecture.
  • Interfaces available with the main ticketing publishers: Vivaticket, Secutix, Digitick, Ingenie, etc.
  • Ability to handle large volumes
  • RGPD thanks to the AMC* standard
  • IS security
  • Data stored in France
Multi-service platform architecture
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Contact us

📞 +33(0)4 75 51 29 40

✉️ contact@otipass.com